Genpact is hosting a significant Walk-In Drive for Voice Process positions (Hindi + English) in Hyderabad on February 18, 2025. This event is an excellent opportunity for customer service professionals who are graduates in any field except law and possess 0-3 years of experience in voice-based customer service. The walk-in will take place at Genpact’s office located at F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hyderabad, from 11:00 AM to 2:00 PM. Candidates will be considered for roles that require proficiency in both Hindi and English, with flexible shifts available.
Walk-in interview details
Date of interview: 18th February 2025 (Tuesday)
Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Time: 11:00 AM – 2:00 PM
Open Positions
Position: Customer Service – Voice Process
Qualification: Any Graduate (Except Law)
Experience: 0-3 Years
Languages Required: Hindi + English
Work Location: Hyderabad (Work from Office)
Shifts: Flexible
Why Join Genpact?
A competitive salary and comprehensive benefits package are offered, along with the opportunity to collaborate with a global leader in the industry. Employees can expect significant career advancement and learning opportunities, all within a diverse and inclusive work environment.
Key Responsibilities:
1. Manage customer inquiries through voice communication in both Hindi and English.
2. Guarantee exceptional customer service and effective problem resolution.
3. Recognize patterns and escalate concerns as necessary.
4. Adhere to established processes and policies for compliance.
Interested candidates should bring three copies of their
- Updated resume
- Three passport-sized photographs
- Original Aadhar card along with two copies.
This is a valuable chance to advance your career with a leading global company.
About Genpact
Genpact Ltd. is an American professional services and solutions firm that focuses on information technology services, consulting, and outsourcing. It is headquartered in New York City and has over 125,000 employees across more than 30 countries, providing businesses with data, technology, and AI solutions to improve their operations.