Genpact is conducting a walk-in drive for fresh graduates for a Non-Voice Process position in Hyderabad. This presents an excellent opportunity for individuals seeking to launch their careers within a rapidly expanding sector at a prestigious global firm. The walk-in interview is scheduled for February 8, 2025, from 11:00 AM to 2:00 PM at Experio Capital, located on the 6th floor, with Dunkin’ Donuts as a landmark on the ground floor in Gomti Nagar, Lucknow. Interested candidates should contact Shashwat for further inquiries.
Job Role: Non – Voice Process
Job Details
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time & Permanent
- Work Location: Hyderabad
Eligibility Criteria
- Qualification: Any Graduate (except Law).
- Experience: Only Freshers are eligible.
Skills Required:
- Proficient in English and Hindi, encompassing reading, speaking, and comprehension
- skills. Possesses analytical and problem-solving abilities. Demonstrates a strong commitment to customer service.
- Capable of working flexible shifts, including weekends.
Responsibilities
Responsibilities include reviewing content and addressing issues in accordance with established guidelines. It is essential to identify trends and report concerns promptly. A comprehensive understanding of processes and policies must be maintained. High-quality customer service is to be provided by effectively resolving inquiries. The role requires adaptability to a flexible shift schedule, which may include weekends.
Walk-in Interview Details
Date of interview: 8th February 2025 (Saturday)
Time: 11:00 AM – 2:00 PM
Venue: Experio Capital, 6th Floor, V296+9VP, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010. (Landmark: Dunkin’ Donuts at Ground Floor)
📞 Contact Person: Shashwat
Applicants should bring three copies of their updated resume, three passport-sized photographs, and their original Aadhar card with two photocopies. This is a full-time, permanent position in the BPM/BPO industry, specifically within the Customer Success, Service & Operations department.
About Genpact:
Genpact is an American professional services firm focused on IT services, consulting, and outsourcing, headquartered in New York City. It utilizes data, technology, and AI solutions to help businesses improve their operations. With over 125,000 employees across more than 30 countries, Genpact aims to drive business outcomes that shape the future.