HCLTech is hosting a MEGA WALK-IN DRIVE for fresh graduates in Lucknow on October 7, 2025, offering an excellent opportunity for non-engineering candidates to launch their careers as Customer Service Representatives. This event is ideal for individuals with strong English communication skills and computer proficiency, providing a platform for growth and global exposure within one of India’s premier technology firms. The walk-in will take place at the HCLTech SDC1 Building from 9:30 AM to 3:00 PM, and interested candidates should bring an updated resume, valid ID proof, and a recent passport-sized photograph. Please note that only male candidates who are recent non-B.Tech graduates and comfortable with night shifts are eligible to apply.
Vacancy details
Department: Customer Success, Service & Operations
Role: Customer Service Representative
Experience Required: Freshers only
Qualification: Any Graduate
Industry Type: IT Services & Consulting
Role Category: Back Office / Customer Service
Work Location: Lucknow
Shift: Night Shift Only
Desired Candidate Profile
- Only male candidates eligible.
- BCA, MCA, B.Tech, M.Tech & LLB candidates not eligible.
- Recent non – B. Tech graduates preferred.
- Outstanding verbal and written communication abilities in English.
- Expertise in MS Office applications (Word, Excel) and general computer usage.
- A typing speed of no less than 40 words per minute.
- A solid grasp of English grammar and effective communication.
- Willingness to work exclusively during night shifts.
Key Responsibilities
- Manage customer service activities through phone, email, or chat.
- Deliver precise and prompt assistance to customers.
- Uphold superior communication standards and resolve issues effectively.
- Guarantee compliance with process standards and service level agreements (SLAs).
- Work together with internal teams to improve the customer experience.
Walk-In Drive Details
Date of interview: 7th October 2025 (Tuesday)
Time: 9:30 AM – 3:00 PM
Venue: HCLTech, SDC1 Building, Ground Floor, Village Kanjehara, Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh – 226002.
(Entry from Gate 1)
Contact Person: Arpana Singh
Documents Required
When preparing for your application, ensure you bring essential documents such as an updated resume in photocopy form, a valid ID proof like Aadhar or PAN, and a recent passport-sized photograph.
Why Join HCLTech
Joining HCL offers the opportunity to work with a leading global IT service provider, allowing you to establish a solid foundation in customer service and business operations. You will benefit from a professional corporate environment that fosters excellent learning and career advancement, along with a competitive salary and benefits package.
